Everyone deserves to communicate freely and operate securely.

Glacier is an independent company, 100% funded, owned, and controlled by its founders. We do not sell, license, sublicense, or share any data submitted by our users with any person or entity — now or in the future.

Transparency. The Glacier app has never and will never contain ads or trackers.

Account Information. You provide an email address when creating your account.

User Support. If you contact Glacier User Support, any personal data you share with us is kept only for the purposes of researching the issue and contacting you about your case.

Technical Information. We store limited technical information on our servers necessary to operate the Services, including randomly generated authentication tokens, keys, push tokens, and similar material.

Glacier does not store, retain, or archive any logs, to include DNS queries, IP addresses, or any other personally identifiable network activity.

VPN Functionality. Our app provides secure, device-level tunneling to a Glacier-managed server for safe internet browsing and device protection.

We do not monetize, redirect, or manipulate user traffic.

User traffic is routed only to the destination selected by the user.

All traffic routed through the VPN is encrypted.

We do not log, store, sell, or share user browsing data.

Managing Your Information. You can manage your personal information in the app's Settings. To request the removal of your data from our systems, please submit a data removal request. We will take reasonable steps to delete your data in a timely manner.

Service Processors. We use the following services as processors (as defined by the GDPR and similar regulations):

Stripe — payment processing
Amazon Web Services (AWS) — transactional emails and infrastructure
Zendesk — customer support
MailerLite — newsletters

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